Are you opening a dollar store? If so, you will likely hear about the importance of customer service. However, most of the time this information is focused on providing customer service as customers are shopping in your store. What you may not hear is the importance of never allowing customers to wait to pay for their purchases.

Don't ever forget the fact that shoppers took the time and trouble to get to your store. They spent their time walking the store and selecting items to purchase. If you did things correctly when opening a dollar store, those shoppers will be...